Health 3.0
Healthcare Digital Transformation

Health 3.0

Meridian Consulting supported the development of BGMediSoft as an integrated digital operations platform for primary care. The system brings together patient management, scheduling, AI-assisted booking, call center workflows, chats, consultations, reporting, and administrative controls into one operational environment. The work focused on improving coordination across medical, administrative, and communication processes while creating a stronger foundation for scalable and efficient healthcare service delivery.

Digital operations architecture for primary care organizations
Patient profile and registration management
Appointment scheduling and calendar coordination
AI-assisted booking and communication workflows
Call center and missed-call management
Chat and consultation process integration
Reporting and operational visibility
Administrative workflow digitization
Contract, pricing, and service configuration management
Patient data export, anonymization, and GDPR compliance support
Scalable infrastructure for multi-site healthcare delivery