Meridian Consulting supported the development of BGMediSoft as an integrated digital operations platform for primary care. The system brings together patient management, scheduling, AI-assisted booking, call center workflows, chats, consultations, reporting, and administrative controls into one operational environment. The work focused on improving coordination across medical, administrative, and communication processes while creating a stronger foundation for scalable and efficient healthcare service delivery.
The project focused on improving the digital patient experience, streamlining access to appointments and medical information, and supporting a more connected and scalable model for modern primary care services.